Terms of service

Terms & Conditions – Pasumai Thottakalai

*Last Updated:* 13 October 2026

Welcome to *Pasumai Thottakalai*. By accessing or purchasing products from [https://pasumaithottakalai.com](https://pasumaithottakalai.com), you agree to the following Terms & Conditions. Please read them carefully before using our website.

## 1. General

This website is operated by Pasumai Thottakalai. Throughout the website, the terms “we,” “us,” and “our” refer to Pasumai Thottakalai. We reserve the right to update these terms at any time. Continued use of the website constitutes acceptance of the updated terms.

## 2. Products & Pricing

We sell gardening products, including live plants, pots, grow bags, seeds, fertilizers, and gardening accessories. Product images are for illustrative purposes, and slight variations in color, size, shape, or appearance may occur.

All prices are listed in Indian Rupees (INR) and may change without prior notice. Product availability is subject to stock.

## 3. Orders & Payments

All orders are subject to acceptance and product availability. We reserve the right to cancel an order in cases of stock shortages, pricing errors, suspected fraud, or other valid reasons. Any applicable refund will be processed in accordance with our Refund Policy and applicable law.

Customers must provide accurate contact and delivery information when placing an order.

## 4. Shipping & Delivery

We currently deliver only within South India, subject to courier service availability. Orders are generally dispatched within 5 working days and delivered within approximately 5–7 working days, subject to the terms of our Shipping Policy.

Delivery timelines are estimates and may be affected by courier delays, weather, or other unforeseen circumstances.

## 5. Returns & Refunds

Returns, replacements, cancellations, and refunds are handled according to our Return & Refund Policy. Customers should report damaged, defective, incorrect, or missing products promptly after delivery.

Nothing in these Terms & Conditions limits any mandatory rights available to customers under applicable law.

## 6. Plant Care & Product Usage

Live plants are natural products and may vary in appearance. Plant growth and health depend on factors such as sunlight, watering, soil, temperature, and care.

Customers are responsible for following the product instructions and taking appropriate precautions when using fertilizers and other gardening products.

## 7. Intellectual Property

All website content, including text, photographs, logos, graphics, and designs, belongs to Pasumai Thottakalai or its respective rights holders. Content may not be copied, reproduced, or used commercially without prior permission, except as permitted by law.

## 8. Limitation of Liability

We make reasonable efforts to provide accurate product information and reliable services. To the extent permitted by applicable law, we are not responsible for indirect losses arising from website interruptions, courier delays, or improper product use. Nothing in this section excludes liability that cannot legally be excluded or limits statutory consumer rights.

## 9. Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy. By using our website, you acknowledge that you have had the opportunity to review that policy.

## 10. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes will be handled by the competent courts or authorities having jurisdiction under applicable law.

## 11. Contact Us

For questions regarding these Terms & Conditions, please contact us:

*Business Name:* Pasumai Thottakalai

*Website:* [https://pasumaithottakalai.com](https://pasumaithottakalai.com)

*WhatsApp:* +91 7708404265

*Email:* Pasumaithottakalai.com

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By using our website or placing an order, you agree to these Terms & Conditions, subject to applicable law.